Effective Date: 19 October 2025
Website:https://theaide.co.za

Owner: Aizatron Institute for Digital Excellence (AIDE)
Address: 14 Dixton Road, Mowbray, Cape Town, South Africa, 7700
Email:hello@theaide.co.za

AIDE values your privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA), 2013.

By using this website, you consent to the collection, use, and storage of your personal data as described in this policy.

1. Personal Information We Collect

AIDE may collect the following personal information from users:

  • Name and surname
  • Email address
  • Phone number
  • Province and location
  • Age group and gender
  • South African citizenship status
  • Messages or inquiries submitted via the website forms

This information is collected only for purposes of providing services, communication, and programme participation.

2. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and messages
  • Provide information about AIDE programmes and opportunities
  • Manage registrations for our Digital Artisan and Incubation Programmes
  • Improve our website, services, and communications
  • Comply with legal obligations under South African law

3. Legal Basis for Processing

Under POPIA, we process personal information for legitimate purposes, including:

  • Consent: You voluntarily provide your information when using the website or registering for programmes.
  • Contractual necessity: To administer your participation in AIDE programmes.
  • Compliance: To meet legal or regulatory obligations.

4. Sharing of Personal Information

AIDE does not sell or trade your personal information.
We may share information with:

  • Partner organisations, government agencies, or educational institutions for programme delivery purposes
  • Service providers who assist with website operations, hosting, or communications
  • Authorities, if required by law or legal process

All third parties are required to maintain the confidentiality and security of your information.

5. Security of Personal Information

AIDE implements reasonable technical and organizational measures to protect personal information against unauthorized access, loss, damage, or disclosure.

6. Retention of Personal Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

7. Your Rights

Under POPIA, you have the right to:

  • Request access to your personal information
  • Request correction or deletion of inaccurate or unnecessary information
  • Object to processing of your information
  • Lodge a complaint with AIDE or the Information Regulator of South Africa if you believe your data is not handled properly

Requests can be sent to: hello@theaide.co.za

Address: 14 Dixton Road, Mowbray, Cape Town, South Africa, 7700

By using this website, you acknowledge that you have read, understood, and agree to this Privacy Policy.